Hi all, I wanted to go over the process of upgrading a previous year version of Fishbowl (2014, 2015, etc.) to our current 2017 release.
This is our largest release yet, and with it comes some massive changes to the way Fishbowl works. In this blog I will outline what you need to do to ensure you get up and running on the latest version as quick and as seamless as possible.
Step 1. Contact Fishbowl
This a very important step, please contact us first!
Please contact the Fishbowl team, and for free of charge we will update and make sure that your custom reports will work with the latest version of Fishbowl.
Step 2. Download Latest Version
For all users on any version before Fishbowl 2016.14 you will first have to be upgraded to this version before moving up to Fishbowl 2017.
If you are a Software Maintenance member you would have received an email with a link to download the latest version of Fishbowl. If you did not receive this email, would like to request us to send it again or need a link to upgrade to 2016.14 before upgrading to Fishbowl 2017, then please email email@example.com and I will send you a download link.
If you are not a Software Maintenance member but would like to upgrade your version of Fishbowl you can fill out our form here and email to firstname.lastname@example.org. If you join the program before June 30th, we will upgrade Fishbowl for you at no charge.
Step 3. Create Your Own Backups or Contact Your I.T. Professional
If you are unsure on how to create backups, either contact your I.T. Consultant or call the Fishbowl office. If you are an Ocean Support member we can jump on your computer with you and show you how to set up a Fishbowl backup at no extra cost.
Step 4. Install Fishbowl
Now you can install the latest version of Fishbowl and start benefiting from all the latest features, which can be found here: Fishbowl Wiki Release Notes.
If you have any questions or would prefer one of our helpful Inventory Support Specialists to organise a time to upgrade your system (at a fixed rate) then don’t hesitate to call the office on 1300 785 755 in Australia or 0800 785 755 in New Zealand.