Manufacturing, account integration & user support

dingo australia manufacturing case study

About Enzed Albury

Enzed Albury has been in business for 30 years and aren’t slowing down anytime soon. In this time as a franchise for Parker Hannifin (Australia) Pty Ltd, have provided 24/7 hydraulic hose replacement, supplied a full range hydraulic and pneumatic components and also offer repairs and component testing using their state of the art machinery at the Enzed Albury warehouse.

Business Challenges & Needs

To match Enzed Albury’s modern hardware, they needed a modern software solution. Their business was reliant on an antiquated DOS system for their stock, debtors and creditors, and was becoming a serious business risk as it was almost impossible to find an IT team that could keep the system running. The accounting team also had to manually input transactions manually into Reckon Accounts, which would lead to inaccuracies in accounts and unreliable reporting. The change of system needed to happen as soon as it was identified as a risk as Enzed Albury have 17,000 parts, 400 suppliers and 3000 customers on file, and the risk to this data was great.

The training videos are excellent, and support is available when and where you need it.

Henk van de Ven

Managing Director

The Solution

Henk decided that Fishbowl Manufacturing would meet the needs of his business, as it continues to provide stock control and also integrated with Reckon Accounts. Enzed Albury are also members of Fishbowl’s Ocean Support and Software Maintenance programs, providing unlimited user support and updates to the software.

The Results

Henk has found that Fishbowl was a cost effective solution to his dated system woes. Since implementing Fishbowl the team at Enzed have seen improvements to their everyday sales processes including the ability to complete real time sales, and Fishbowl automatically emailing customers their invoices, making for a more streamlined and professional workflow. It is not just the sales side that has seen improvements but also purchasing. Enzed now use electronic purchase orders which makes the whole process more efficient. Receiving and reconciling goods has now been simplified and with real time information, Henk can determine his purchasing cash flow requirements at the click of a button. Any changes in stock are easily applied to current stock levels and allows for a rolling stock take, year round.

Fishbowl is a powerful reporting tool, and as a franchisee, Enzed needs the correct information for their franchisor. If Henk ever needs specific information on a report, he knows that he can request the Fishbowl team to create a report that meets his needs and the requirements of his franchisor in a timely and cost effective manner.

About Fishbowl

Fishbowl Inventory is the No. 1 requested inventory management solution for Reckon Accounts (formerly QuickBooks) users, and it is also a popular standalone solution for organizations or enterprises looking to track assets. For Reckon Accounts users, it provides the same advanced features, flexibility and mobile inventory management control larger organizations enjoy. In addition, Fishbowl offers a growing number of business tools, including a Manufacturing Option, warehouse management software, point of sale solution, server hosting, e-commerce and mobile sales.

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